Terms of Service

By accessing or using the RezenOne Safety Platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. If you are creating an account or using the Service on behalf of a minor child, you represent that you are the child's parent or legal guardian and have the authority to accept these Terms on their behalf.

RezenOne provides a digital safety platform that enables parents and guardians of children with special needs to create emergency profiles accessible via NFC (Near Field Communication) tags. The Service includes: • Emergency profile creation and management • NFC tag linking for instant profile access • Video recording for first-responder guidance • GPS location sharing alerts • Support ticketing and FAQ resources The Service is designed as a supplementary safety tool and does NOT replace professional medical care, emergency services (911), or proper supervision of children.

To use certain features of the Service, you must create an account. You agree to: • Provide accurate, current, and complete information • Maintain and update your information • Keep your password secure and confidential • Notify us immediately of any unauthorized use of your account • Accept responsibility for all activities that occur under your account You must be at least 18 years old to create an account. Accounts are for individual use and may not be shared.

RezenOne complies with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information directly from children under 13. All information about children is provided by their parent or legal guardian through their authenticated account. As a parent or guardian, by entering your child's information into the Service, you: • Consent to the collection and use of your child's information as described in our Privacy Policy • Confirm you are the child's parent or legal guardian • Understand that certain information (emergency profile) will be accessible to anyone who scans the NFC tag • May review, update, or delete your child's information at any time through your dashboard • May revoke consent by deleting the child's profile or contacting us We will never sell children's personal information to third parties.

You agree NOT to: • Use the Service for any unlawful purpose • Create profiles for children you do not have legal custody of • Upload false, misleading, or harmful content • Attempt to gain unauthorized access to the Service or other users' accounts • Use the Service to harass, abuse, or harm others • Reverse-engineer, decompile, or disassemble any part of the Service • Use the Service in any way that could damage, disable, or impair the Service • Use automated tools to scrape, collect data, or interact with the Service

NFC tags provided or sold through RezenOne are physical products that link to digital emergency profiles. You understand that: • NFC tags must be properly attached to your child's belongings to function • Tags may be damaged, lost, or rendered unreadable through normal wear • RezenOne is not responsible for NFC tag hardware failures • Anyone with physical proximity to the tag can scan and access the linked emergency profile • You are responsible for managing what information is visible on the public profile (via Privacy Mode settings)

TO THE MAXIMUM EXTENT PERMITTED BY LAW: • THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND • REZENONE DOES NOT GUARANTEE THAT THE SERVICE WILL PREVENT, MITIGATE, OR RESOLVE ANY EMERGENCY SITUATION • REZENONE IS NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE • REZENONE IS NOT A SUBSTITUTE FOR EMERGENCY SERVICES, MEDICAL CARE, OR PROPER SUPERVISION • TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM You acknowledge that the Service is a supplementary safety tool. In any emergency, always call 911 or your local emergency number first.

All content, design, code, and trademarks of the RezenOne platform are the property of RezenOne Safety Technologies LLC. You retain ownership of the personal content you upload (photos, videos, text). By uploading content, you grant RezenOne a limited, non-exclusive license to store and display that content solely for the purpose of providing the Service.

We may suspend or terminate your account if you violate these Terms. You may delete your account at any time through your dashboard settings. Upon termination, your data will be deleted in accordance with our Privacy Policy. NFC tags linked to deleted profiles will display a "profile not found" message.

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or the Service shall be resolved in the courts of the state where RezenOne Safety Technologies LLC is registered.

If you have questions about these Terms of Service, please contact us at: Email: [email protected] Or use the Support section within your dashboard.